Privacy Policy

Introduction

Stellantis India Private Limited (formerly known as FCA India Automobiles Private Limited) ("Company") is committed to protecting and respecting the privacy of the information providers, including the visitors of the website of the Company at www.jeep-india.com ("Website").

This Privacy Policy details the provisions concerning collection, storage, use and protection of any personal information or other data that may be collected by the Company, including from visitors accessing the Website, or that users/visitors may voluntarily provide.

Persons providing or submitting any personal information to the Company in any manner, including users/visitors of the Website, are referred to as the "Information Providers." Prior to providing any information to the Company or further accessing the Website, Information Providers are advised to carefully review this Privacy Policy. By providing or submitting any information to the Company by whatever means, or by visiting and accessing the Website, Information Providers accept the practices described in this Privacy Policy and consent to the collection, storage and use of Personally Identifiable Information and other non-confidential information as set out here.

The term "Company" means and includes all its subsidiaries and affiliates, and by agreeing to this Privacy Policy, Information Providers agree to the sharing of their Personally Identifiable Information with such subsidiaries and affiliates. All such Personally Identifiable Information shall always be protected in accordance with the standards provided in this Privacy Policy and shall not be used for purposes not authorised by the Information Providers or permitted under applicable law.

Personally Identifiable Information

"Personally Identifiable Information" of a person means:

• Any information that relates to a natural person which, either directly or indirectly or in combination with other information, is capable of identifying such person; and
• Any sensitive personal data or information of a person, consisting of:
  • Passwords
  • Financial information, such as bank account, credit card, debit card, or other payment instrument details
  • Physical, physiological and mental health condition
  • Sexual orientation
  • Medical records and history
  • Biometric information
  • Any other information presently categorised as, or which may in future be categorised as, "Sensitive Personal Data or Information" under the Information Technology Act, 2000 and rules framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 ("IT Laws")

Collection of Personally Identifiable Information

Voluntarily Provided Information

Information Providers may voluntarily opt to provide the Company any of their Personally Identifiable Information by filling up forms available on the Website, or by corresponding with the Company by phone, e-mail or otherwise, or through responses to surveys, discussions, search functions, questionnaires, job postings, queries, complaints, or feedback. The submission of any Personally Identifiable Information is optional and discretionary.

Information Collected Automatically

Information Providers can access the home page and certain sections of the Website without disclosing any Personally Identifiable Information. However, certain sections of the Website, or other websites linked from it, may require Information Providers to provide Personally Identifiable Information, and Information Providers are advised to take note of such requirements.

With regard to each visit, the following information may be automatically collected:

• Technical information provided by web servers and browsers, including IP address, domain name used to connect to the internet, login information, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform.
• Information about the visit to the Website, including full URLs accessed (with date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, methods used to browse away from a page, or contact numbers used to call the Company's customer service department.

Website Cookies

When Information Providers visit the Website, standard cookies or session-based IDs may be downloaded onto their computers or browsing devices and used to improve the accessibility and quality of the Website — by storing visitor and browser preferences, improving search results, tracking visitor trends, and customizing visitor offerings. Information Providers have the option of disabling cookies through their internet browser preferences; note that disabling cookies may affect the functionality of certain sections of the Website.

Permitted Usage

All voluntarily submitted Personally Identifiable Information will be used only to comply with the concerned Information Provider's requests, or for general customization of the Company's visitor offerings, or to improve the Website experience, or for such other purposes as are permitted by the Information Provider or under the IT Laws or other applicable laws.

In addition to any specified purpose disclosed for collection and use of Personally Identifiable Information, the Company may use it to contact Information Providers or send commercial, marketing or promotional information. However, the Company will not share or transfer such information to any third party that does not ensure the same level of data protection as the Company.

Information Providers may, at any time, seek clarification from the Company concerning the collection, use, storage and protection of their Personally Identifiable Information, and are free to request the Company in writing to review, update, amend or withdraw their consent/preferences concerning the use of their Personally Identifiable Information.

Retention and Storage of Information

All Personally Identifiable Information collected by the Company is retained only for the duration necessary to fulfil the requests or purposes for which it was disclosed, except as otherwise required under applicable law.

Personally Identifiable Information that Information Providers opt to disclose is stored on the Company's internal database servers (in whatever country located) or on servers hosted by third parties whose database services have been subscribed to under suitable service contracts.

The Company has put in place all requisite physical, electronic, managerial and employee procedures and practices in accordance with the IT Laws to safeguard against unauthorized access or disclosure, and to maintain the privacy and security of all Personally Identifiable Information.

Disclosures Under Law

The Company may disclose an Information Provider's identity or other Personally Identifiable Information pursuant to orders of any regulatory authority or court of competent jurisdiction, without obtaining prior consent, or in relation to disputes arising from third-party claims that content posted or uploaded by the Information Provider over the Website infringes such third party's intellectual property rights or violates its right to privacy.

Collection and Use of Non-Confidential Data

Subject to the above, any communication, posts, or materials transmitted by Information Providers to the Company that are not Personally Identifiable Information — including data, comments, questions, posts, suggestions, ideas, feedback, concepts, know-how, or techniques — shall at all times be deemed non-confidential. The Company shall have no obligation with respect to such information and is free to use it for any purpose it deems fit, including developing, manufacturing and marketing its products. All such non-confidential information becomes the property of the Company, and Information Providers agree that the Company may at all times freely use, disclose, reproduce, or distribute such communications or materials without limitation.

Changes

The Company will notify all material changes to this Privacy Policy that affect its use of any Personally Identifiable Information via the Website. In such an event, Information Providers may review, amend, update and/or withdraw their preferences or consent concerning the disclosure and/or use of their Personally Identifiable Information.

Grievance Officer

In case of questions, clarifications or concerns regarding this Privacy Policy, Information Providers are advised to first contact the Grievance Officer of the Company at the following details: